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Refund policy

At bazarsastaonline, we are committed to providing our customers with high-quality products and exceptional service. If you are not entirely satisfied with your purchase, we're here to help.

1. Eligibility for Refunds

We offer refunds under the following conditions:

  • The product is defective, damaged, or incorrect upon delivery.

  • The product is unused, in its original packaging, and returned within 7 days of receipt.

  • Proof of purchase (order ID/invoice) is provided.

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Perishable goods (e.g., food items)

  • Personal care products (if opened)

  • Items marked as "Final Sale"

  • Digital products or subscriptions

3. Refund Process

To initiate a refund:

  • Contact us at bazarsasta2021@gmail.com or call 8479901601

  • Provide order details and reason for refund

  • We will verify your claim and provide return instructions if applicable

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 7–10 business days.

4. Shipping Costs

  • Shipping costs are non-refundable.

  • You will be responsible for paying return shipping unless the item was defective or incorrectly sent.

5. Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

BAZARSASTAonline
6A Sukanta Sarani, South Roy Nagar
Email: bazarsasta2021@gmail.com
Phone: 8479901601